Privacy Policy

InstaQuote ("we", "our", or "us") operates the web application available at https://instaquote.company (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

By accessing or using InstaQuote, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you create an account, we collect your name and email address.
• Estimate Data: When you create estimates, we collect the customer information you enter, including customer names, phone numbers, email addresses, and service details.
• Company Information: Company name, logo, contact details, and terms & conditions you configure for your estimates.
• Communications: If you contact us for support, we may collect the content of your messages.

1.2 Information Collected Automatically

• Usage Data: We collect information about how you interact with the Service, including pages viewed, features used, and time spent on the platform.
• Device Information: We collect device type, operating system, browser type, and IP address.
• Cookies: We use cookies and similar tracking technologies to collect and track information about your activity on the Service.

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide and Maintain the Service: Process your estimates, generate PDFs, and maintain your account.
• Improve the Service: Analyze usage patterns to add new features and improve user experience.
• Authentication: Verify your identity and maintain account security.
• Communication: Send service-related notifications, updates, and respond to support requests.
• Analytics and Advertising: Measure the effectiveness of our advertising and understand how users find and use our Service.
• Compliance: Comply with legal obligations and enforce our Terms of Service.

3. Third-Party Services

We use the following third-party services that may collect and process your data:

3.1 Firebase

We use Firebase (by Google) for authentication, data storage, and analytics. Firebase may collect usage data and device identifiers. For more information, see Firebase Privacy Policy.

3.2 Google Analytics

We use Google Analytics to analyze the use of our Service. Google Analytics may collect information sent by your browser, including your IP address and page views. For more information, see Google Privacy Policy.

3.3 Meta (Facebook) Pixel

We use Meta Pixel to measure the effectiveness of our advertising and to build audiences for future advertising campaigns. Meta Pixel may collect information about your visit to our Service and link it with data from other websites and apps. For more information, see Meta Data Policy.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL)
• Secure authentication via Firebase Authentication
• Access controls and restricted server access
• Regular security reviews and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to provide the Service and for legitimate business purposes, such as:

• Maintaining your estimate history
• Complying with legal obligations
• Resolving disputes and enforcing agreements

You can request deletion of your account and associated data at any time by contacting us.

6. Your Rights (GDPR / CCPA)

Depending on your location, you may have the following rights regarding your personal data:

6.1 GDPR Rights (European Union)

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Request a copy of your data in a machine-readable format.
• Right to Object: Object to the processing of your personal data for certain purposes.

6.2 CCPA Rights (California)

• Right to Know: Request details about the categories of personal information we collect, use, or sell.
• Right to Delete: Request deletion of personal information collected through our Service.
• Right to Opt Out: Opt out of the sale of personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise any of these rights, please contact us at instaquote.support@gmail.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information when you visit our Service. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Service.

Tracking technologies used include:

• Essential cookies required for authentication and account management
• Analytics cookies (Google Analytics) to understand usage patterns
• Advertising cookies (Meta Pixel) for advertising measurement

8. Children's Privacy

InstaQuote is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us